Frequently Asked Questions
  • Q. Do I need to get a physician’s authorization to use your services?
    A. No. You don’t need pre-authorization, pre-qualification, certification or even a prescription to use HCS Home Care’ services. We do coordinate with medical providers, when needed, to ensure continuity and quality of care. But, you make all the choices when it comes to the services you want and how often you use them.
  • Q. Will I have a choice of who comes to my home?
    A. Yes. You are in charge of the who, what, where and when in regards to all aspects of our services. We always try to accommodate any requests you may have for a caregiver (as allowed by law) and can usually take the guesswork out of the process during the consultation.
  • Q. Does my Long Term Care Insurance pay for care?
    A. If you have a Long Term Care Insurance Policy, the first step is to verify your coverage. We are experts at helping people navigate the claims process for private insurance policies (such as long-term care insurance). We’re happy to help with the entire process including providing any documentation you need for reimbursement by an insurance carrier.
  • Q: Do you provide services in assisted living facilities?
    A:  Yes. We go where we are needed. This includes, hospitals, rehabilitation centers and assisted living facilities. Also, we work very closely with many of the local assisted living facilities to coordinate care before, during and after transitioning between residences.
  • Q: How quickly can home care services be provided/started?
    A:  Generally services can be provided within a 24-hour period and often the same day.

We’re here to help. Call now to be matched with a healthcare professional: 1-866-491-4274

Fast response and 24-hour availability.

    ✅ YES, I have questions and would like to be contacted for a FREE consultation by a HCS professional:

    Suzanne Benedetto

    HCS Home Care was a godsend for my mother when she needed 24/7 care without notice. The Care Coordinator, Lawanda, worked tirelessly, and went above and beyond to ensure my mother had the home healthcare she required. Lawanda is a gem, and the company is fortunate to have such a hard-working professional on their staff. Should you or a loved one ever have the opportunity to be cared for by Sharon H., consider yourself blessed! She is a care giver who is a true professional, compassionate, giving, a very hard worker, and extremely competent. I cannot recommend her highly enough. Over all, HCS really came through for my family and I am eternally grateful! HSC was also reasonably priced compared to many other companies offering the same type of service. The owner Kevin, is very helpful and reassuring. Meeting him and having him address our concerns, really made our experience with home health care a pleasant one.

    Faye W.

    I have the pleasure of having the same caregiver which makes it so much easier for me. She’s always at work everyday, very caring and a great worker.

    Carol C.

    My aide is the best. She is like family and takes very good care of me. I’m thankful to HCS Home Care for providing me with such a lovely caregiver and having such a great office staff.

    Carlie C.

    We really appreciate all of the caregivers that take care of my wife. They are all awesome and provide great care.

    Leonard S.

    The caregivers are kind, caring and always on time. We never had a problem with the staff as they were always available for me and my wife.

    Rita B.

    Very reliable aides from a great company. We love the services that HCS Home Care provide.

    Jeanne S.

    Great company. Great Staff. Wonderful and reliable caregivers. Very satisfied.

    D.A.

    I have had the same aide for over 5 years. She’s always on time and takes very good care of me. HCS Home Care service is great and i am very satisfied with the company.

    William D

    I am very satisfied with the HCS Home Care staff for providing me with reliable and experienced health aides. My calls are always promptly returned as well.

    Brian G.

    I am very satisfied with the caregivers and staff at HCS Home Care.

    Gordon S

    I really loved the aides. They did an excellent job. The services were good, everyone returned phone calls promptly and I really like the HCS Home Care staff as well. I would definitely refer HCS Home Care to friends and family members.

    Norma K

    “When asked at skilled nursing who they would recommend, HEALTHCARE SOLUTIONS was the one to furnish competent aids. I called and was connected with Kevin Crane and he immediately came to discuss what HCS Home Care could do for me. Since I hired this firm I have had wonderful aids taking of my husband, at first for 24/7 and then gradually decreasing the hours as my husband became stronger. ”

    Dorothy A

    “I am very satisfied with the care I am receiving from the company. I am even more satisfied with the care I am receiving from my aide and her services. I have had my aide for over 3 years and her work is excellent.”

    Ellen C

    “HCS Home Care has been truly supportive and effective in helping me find care for my elder. Including, making sure we have the right person that fit for the care we need. We have had our aide for several years and she is a part of our family. Whenever I have any concerns HCS Home Care make sure they are taken care of in a promptly manner with my love one having a continuance in care. Kevin Crane have always been available to help me whenever I call.”